The idea of friendship as building pipelines speaks straight to the heart.
Some pipelines, like the one you built with your salesman, are only used occasionally and for one purpose: you give him the cash, he gives you the laptop. The pipeline between you and your best friend might be used every 25 years but deep and meaningful stories go both ways over one dinner. In both cases, trust holds up the pipeline.
Some pipelines involve a large investment by one party and a much smaller one by the other. So for example, a doctor invests only this much in a patient: he diagnoses and he prescribes. But the patient invests much more, he sees the doctor, he follows his advice (sometimes at great sacrifice), and pays him the professional fee. In a mentoring relationship, the mentor invests by giving advice, monitoring, finding contacts. The mentee? He listens to the mentor and then does his work and meets those contacts.
In true friendships both parties invest a lot of time and effort, sometimes continuously, sometimes with serious accidents. But you know two people are friends when the pipelines last and can transport a huge amount of goodwill. Friends, it is said, are one soul in two bodies.
In a relationship called “association”, the pipeline is used for purposes related only to work, to common interests, and to common schedules. Most of our colleagues are associates, NOT friends, even if you see them everyday, or have lunch with them everyday.
Do not treat your associates as friends, not yet. It’s like forcing bunker oil through a pipeline made for jet fuel; you could burst the line permanently. And do not expect them to treat you like more than an associate either, even a very good one.
I’ve lived in multicultural settings, and I have seen people in different cultures handle friendships and associations differently. Some associates can be so friendly-sounding, but you should not take that as an invitation to friendship. They may even talk to you about topics that in your culture are only shared among intimates: politics, family, and education. I made a mistake once of opening up a matter of religion with one of these, and I received an immediate “I do not want to talk about these things.” I appreciate that he made the boundary clear.
Some associates will become friends only after a long time.
However, sometimes it happens quickly. I met someone who I have interacted with less than 10 times in 6 years. On our second meeting I knew we would become friends, but that really happened on our 5th. I cannot say it will be the same for everyone, except in one thing: both must invest equally. I think one reason friendship develops fast in some cases is that there is clear proof of equal investment by both sides.
Pipelines operate on trust. A big investment is to open oneself to criticism or rejection — this is called displaying vulnerability. Fearing the response will manifest as a certain discomfort and one comes across as not being himself. This behavior betrays a lack of trust.
But the fact that you don’t have a lot of trust in another, nor that they don’t trust you as a friend, isn’t something to be ashamed of. It’s not a character defect. Most of the time lack of trust is not even a deal breaker if we just adjust the expectations to fit the level of trust.
But two behavior are potentially deal breakers for most pipelines involving associates and friends: 1) revealing secrets, and 2) dissing others bigtime, talking trash behind peoples’ backs. My logic is this: if they can smear others, they will smear you. But even calumniating common acquaintances, the worst of behaviors, can be repaired if both parties want it.
I am not here speaking of a panelist on a hiring committee whose job is to evaluate defects. If he were a pro, he would not talk about the dossiers to people who do not need to know. I do not speak of voters discussing the strengths and weaknesses of candidates.
I have seen that, in some cultures, revealing secrets and talking about the defects of others in casual conversations is common. In the Philippines we call this chismis, or Maritess. In small matters, like this guy has a funny accent, I agree, that’s entertaining. But I draw the line where a secret of office is betrayed.
For example, I HEARD in a confidential chat with P.P. that he heard from a relative that A.Y. had cancer. I told J.L., A.Y.’s boss and one who may have a need to know. “I heard A.Y. is sick.”
“Well, he has been having a flu, something like that,” said J.L.
“I heard it to be more than that. But I think it should come from the horse’s mouth. I’m telling you, this is hearsay, so I can’t say what,” I told J.L.
Even though I know A.Y. would receive a lot of sympathy and support if others knew, it would also mean that I was party to the revealing of what I assume was told in confidence.
Pipelines — whether friendships, associations, or any other relationship — need us to get out of our way to make them. Like real pipelines, they are enormously profitable.
![](https://jaylazzo.home.blog/wp-content/uploads/2023/02/blog_image-01-2.jpg?w=1024)
Because we are all connected by them. All the lines connecting people form an enormously complex network, one that could put you in contact with any other person through as little as 5 to 6 intermediaries.
So keep building them.
(Q.C. 230207)